Senior Service & UX Designer Consultant San Antonio, Texas -78215

Veracity Ventures Inc.

Senior Service & UX Designer Consultant

Full Time • San Antonio, Texas -78215
Benefits:
  • 401(k)
  • Dental insurance
  • Paid time off
Position Senior Service & UX Designer Consultant.
Duration: 12 months contract(Two additional 1-year extensions)
Location: Edmonton, Alberta, Canada(Hybrid 2-3 days onsite a week)
 
Required Qualifications
  • 10+ years of progressive UX, UI, and Service Design experience in complex enterprise environments. 
  • 5+ years supporting digital transformation initiatives within government, public sector, Crown corporations, or comparable environments. 
 
Required Project Experience
Proposed candidate's experience to be demonstrated through representative projects, including:
 
Two Human-Centred Service Design & User Research projects 
  • Discovery 
  • Service design 
  • User research 
  • Journey mapping 
  • Service blueprinting 
  • Research-driven service improvements 
 
Two UX/UI, Design Systems & Accessibility projects 
  • Enterprise digital products/platforms 
  • UX/UI artifacts 
  • Responsive/mobile-first design 
  • Design systems 
  • Accessibility/WCAG 
  • Developer handoff 
 
Two Digital Service Delivery & Product Design projects 
  • Citizen-facing, partner-facing, or enterprise digital services 
  • Complex workflows 
  • Digital modernization 
  • Product/service improvement 




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